About This Service
4thRock Cloud is a streamer toolkit that helps content creators manage live chat, overlays, and audience engagement across multiple streaming platforms.
Our Core Principle
Data We Process
We process the following categories of data, all of which originate from third-party streaming and communication platforms:
Numerical or alphanumeric user and channel IDs assigned by external platforms. These are not personal information; they are opaque identifiers issued by each platform.
Display names, chat messages, badges, and roles as they appear in public live chat streams. This is the same data visible to any viewer of the stream.
Publicly visible monetary contributions (e.g., Super Chats) as surfaced by each platform's own public APIs.
When you send a tip or subscribe through our platform, payment processing is handled entirely by Stripe. We do not store credit card numbers, bank account details, or full billing addresses. Stripe may collect billing information, geographic data, and device information as described in Stripe's Privacy Policy. We receive only transaction identifiers, amounts, and payment status necessary to fulfill your purchase.
Where a platform requires OAuth consent for integration, we store the minimum credentials necessary to maintain the authorized connection. These are granted directly by the user through the platform's own consent flow.
We generate device fingerprints strictly for security purposes — specifically, bot prevention, session integrity, and detection of unauthorized access attempts. Device fingerprints are never used for advertising, tracking, profiling, or sold to any third party.
If you use voice cloning features, audio samples you provide are transmitted to our third-party voice synthesis provider (Speechify) for processing. Audio samples are subject to Speechify's own data handling and retention policies. We store only the resulting voice model identifiers, not the original audio samples.
Chat interactions with our AI chatbot feature are processed through Venice AI, a privacy-focused third-party inference provider. Venice AI does not store prompts, responses, or conversation history. Conversation context is held temporarily in memory on our servers during active sessions and is not permanently stored or used for model training. See Venice AI's Privacy Policy for details on their data handling practices.
What We Do Not Do
- No tracking cookies. We do not use advertising, analytics, or cross-site tracking cookies. Session cookies used for authentication contain only a session identifier.
- No advertising. There are no ads, ad networks, tracking pixels, or retargeting on our platform.
- No data sales. We do not sell, rent, trade, license, or disclose data to third parties under any commercial arrangement.
- No profiling. We do not build behavioral profiles, perform sentiment analysis, generate derived insights, or score users in any way.
- No data brokers. We have no relationships with data brokers, data aggregation services, or data marketplaces.
- Security-only fingerprinting. We use device fingerprinting exclusively for bot prevention, session security, and fraud detection. Fingerprints are never used for advertising, user tracking, or sold to third parties.
- Limited geographic data. We do not actively collect or infer geographic location. However, our payment processor (Stripe) may collect geographic information as part of payment fraud prevention. See Stripe's Privacy Policy.
- No cross-platform tracking. We do not correlate identities across platforms. Each platform integration is treated independently.
Data Security
- All data is stored on infrastructure we control, within network-isolated environments that are not directly accessible from the public internet.
- All external communication is encrypted in transit using TLS.
- Authentication credentials are stored with restricted access controls and are automatically invalidated when a user disconnects.
- We follow the principle of least privilege — services only have access to the data they require to function.
- Device fingerprinting is employed as a security measure to detect bots, prevent unauthorized access, and maintain session integrity.
- We conduct regular reviews of our security practices and access controls.
- We do not disclose specific details of our security architecture, infrastructure topology, or defensive measures in public-facing documents.
Data Retention
| Category | Retention | Disposal |
|---|---|---|
| Chat messages | 3 days | Automated permanent deletion |
| Event & activity logs | 24 hours | Automated permanent deletion |
| Temporary processing caches | 3 days or less | Automated permanent deletion |
| Moderation & audit logs | 14 days | Automated permanent deletion |
| Usage & trend data | 30 days | Automated permanent deletion |
| Billing & cost records | 60 days | Automated permanent deletion |
| Authentication credentials | Until user disconnects | Revoked & permanently deleted |
| Active session data | Duration of session | Cleared on disconnect |
| Platform integration data | Until integration removed | Permanently deleted on removal |
When data reaches the end of its retention period or a user disconnects, it is permanently deleted. We do not archive, anonymize-and-retain, or transfer expired data to secondary storage.
Third-Party Platform Compliance
Our service integrates with third-party platforms solely to provide the functionality the user has requested. We comply with each platform's developer terms, API policies, and data handling requirements.
Where a platform requires OAuth authorization, we request only the minimum permissions necessary. Users can revoke authorization at any time through the respective platform's account settings. Data originating from one platform is never transmitted to a different platform.
Your Rights
You have the following rights at any time, without restriction, regardless of your jurisdiction:
Remove any platform integration from your dashboard. Data flow stops immediately and associated data is permanently deleted.
Revoke OAuth authorization directly through any platform's account settings. We cannot override or circumvent a platform-level revocation.
Request complete deletion of all data associated with your account. We will confirm deletion within 7 days.
Request a summary of what data we hold about you. We will respond within 14 days.
Request an export of your data in a machine-readable format.
These rights are honored universally. You do not need to reference any specific regulation.
Children's Privacy & Age Requirement
This service is intended exclusively for users aged 18 and older. It is not directed at children or minors. We do not knowingly collect or process data from anyone under the age of 18. If you believe a minor's data has been processed by our system, contact us and we will delete it immediately. Users who misrepresent their age are in violation of these terms and may be terminated without notice.
International Data
Our servers are located in the United States. If you access the service from outside the United States, you acknowledge that your data (as described in Section 1.3) will be processed in the United States. We apply the same protections regardless of where you are located.
Service Description
4thRock Cloud provides live-streaming overlay and audience engagement tools for content creators. You connect your streaming platform accounts, configure your preferences, and use the resulting tools within your broadcasting software.
Eligibility
You must be at least 18 years old to use this service. This platform is designed for adult content creators and streamers. By using the service, you represent and warrant that you are at least 18 years of age. If you are under 18, you may not use, access, or register for this service under any circumstances.
Your Responsibilities
- You are responsible for the security of the credentials you use to connect platforms.
- You are responsible for the content of any bot commands, responses, or automated messages you configure.
- You must comply with each connected platform's Terms of Service.
- You must not use this service for any unlawful purpose.
Acceptable Use
You may not:
- Attempt to exploit, reverse-engineer, decompile, or probe the security of the service or its infrastructure
- Use the service to harass, stalk, or target any individual
- Distribute malware, spam, or abusive content through any feature of the service
- Circumvent rate limits, access controls, or usage restrictions
- Use automated tools to scrape, crawl, or extract data from the service
- Exceed reasonable usage limits in a way that degrades service for other users
- Resell, sublicense, or redistribute the service without written authorization
We reserve the right to suspend or terminate access for violations of this section without prior notice.
Intellectual Property
The service, its design, underlying technology, and all associated intellectual property are owned by 4thRock LLC. You are granted a limited, non-exclusive, non-transferable, revocable license to use the service for its intended purpose. This license does not convey any ownership interest.
Content Responsibility
Chat messages, contributions, and other content displayed through our service originate from viewers on external platforms. We do not control, moderate, endorse, or take responsibility for third-party content. Moderation tools are provided so you can manage what appears on your stream.
AI-Generated Content
Our service includes an AI chatbot feature powered by Venice AI that generates automated responses in live chat. By enabling this feature, you acknowledge and agree:
- AI-generated content is provided "as-is" without any guarantee of accuracy, appropriateness, or fitness for any purpose.
- You are solely responsible for enabling the AI chatbot on your channel and for all content it generates while active on your stream.
- We do not review, pre-approve, or moderate AI-generated responses in real time. You are responsible for configuring appropriate personas, backstories, and moderation settings.
- AI inference is performed by Venice AI, a third-party provider. Venice AI does not store or log your prompts or responses. See Venice AI's Privacy Policy and Terms of Service.
- 4thRock LLC is not liable for any damages, losses, platform violations, or consequences arising from AI-generated content on your channel.
- AI responses may be unpredictable. If you enable unrestricted or adult-oriented persona modes, you accept full responsibility for the resulting output.
- We reserve the right to modify, restrict, or disable AI features at any time without prior notice.
Voice Cloning
Our service offers text-to-speech features including voice cloning capabilities powered by third-party providers. By using voice cloning features, you acknowledge and agree:
- Audio samples you submit for voice cloning are transmitted to our third-party voice synthesis provider (Speechify) and are subject to their own data handling, retention, and privacy policies.
- You represent and warrant that you have the legal right to submit any audio samples used for voice cloning, including obtaining consent from any person whose voice is being cloned.
- You are solely responsible for ensuring that your use of cloned voices complies with all applicable laws, including laws regarding impersonation, fraud, and consent.
- 4thRock LLC is not liable for any misuse of voice cloning features or for the data handling practices of third-party voice synthesis providers.
- We may remove or disable cloned voices at our discretion if we believe they are being used in violation of these terms or applicable law.
Spotify Integration
Our service integrates with Spotify to enable music-related features for streamers. By connecting your Spotify account, you acknowledge:
- Spotify integration requires OAuth authorization. You may revoke access at any time through your Spotify account settings.
- We access only the Spotify data necessary to provide playback control and display features. We do not store your Spotify listening history.
- Your use of Spotify content is governed by Spotify's Terms of Use and applicable licensing agreements. You are responsible for ensuring your public broadcast of Spotify content complies with Spotify's terms.
Payments, Tips & Subscriptions
Our service enables streamers to receive tips from viewers and offer subscription-based memberships. All payments are processed through Stripe.
- Tips. Viewers may send voluntary monetary tips to streamers through our platform. Tips are processed via Stripe and are subject to Stripe's fees and terms.
- Subscriptions. Streamers may offer recurring subscription tiers to their audience. Subscription billing is managed through Stripe. By subscribing, you authorize recurring charges at the interval and amount specified at the time of purchase.
- Stripe Connect. Streamers receive payments through Stripe Connect. By enabling payments, streamers agree to the Stripe Connected Account Agreement.
- We do not store credit card numbers, CVVs, or full billing details. All payment data is handled directly by Stripe in accordance with PCI DSS standards.
- You acknowledge that Stripe may collect additional information (including geographic and device data) as part of its fraud prevention and compliance processes.
Refund Policy
- Tips. Tips sent through the platform are voluntary, final, and non-refundable. By sending a tip, you acknowledge that the payment is a voluntary contribution and you will not seek a refund, chargeback, or reversal.
- Subscriptions. Subscription fees are non-refundable. You may cancel your subscription at any time to prevent future charges, but no refund will be issued for the current or any prior billing period.
- Chargebacks. Initiating a chargeback or payment dispute without first contacting us will result in immediate and permanent suspension of your account. We reserve the right to pursue all available remedies for fraudulent chargebacks, including reporting to fraud prevention services.
- Disputes. If you believe a payment was made in error, contact us within 7 days of the transaction. We will review the claim at our sole discretion. We are under no obligation to issue refunds for any reason.
Service Availability & Modifications
- The service is provided "as-is" and "as-available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
- We do not guarantee uninterrupted or error-free operation.
- We may modify, update, or discontinue any feature at any time. Material changes or full discontinuation will be communicated with at least 30 days' notice where practicable.
- Third-party platform changes may affect functionality beyond our control.
Limitation of Liability
To the maximum extent permitted by applicable law:
- 4thRock LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service, including but not limited to damages arising from AI-generated content, voice cloning output, payment processing, or third-party integrations.
- Our total aggregate liability shall not exceed the total amount you paid to us in the twelve (12) months preceding the event, or fifty US dollars ($50), whichever is greater.
- We are not liable for disruptions caused by third-party platform outages, API changes, payment processor issues, network failures, or events outside our reasonable control.
- We are not liable for any content generated by AI features, any misuse of voice cloning capabilities, or any consequences arising from the use of third-party integrations (Spotify, Stripe, Speechify, or streaming platforms).
Indemnification
You agree to indemnify and hold harmless 4thRock LLC from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the service, your violation of these terms, your use of AI-generated content, your use of voice cloning features, your violation of any third-party rights or platform terms, or any content displayed on your stream through our service.
Termination
- You may stop using the service at any time by disconnecting your platform integrations and ceasing use.
- We may suspend or terminate your access if you violate these terms, if required by law, or if necessary to protect the service or other users.
- Upon termination, your data will be handled in accordance with the retention policy in Section 1.6.
Changes to These Terms
We may update this document. Material changes will be reflected in the "Last Updated" date and communicated through reasonable means. Continued use of the service after changes take effect constitutes acceptance.
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions continue in full force and effect.
Governing Law & Dispute Resolution
These terms are governed by the laws of the United States and the state in which 4thRock LLC is registered, without regard to conflict of law principles.
- Either party may bring qualifying claims in small claims court as an alternative to arbitration, provided the claim falls within the court's jurisdictional limits.
- Each party shall bear its own costs and attorney's fees in any arbitration or legal proceeding, unless the arbitrator determines that a party's claim was frivolous, in which case the losing party shall bear all costs.
- You agree to submit to the personal jurisdiction of the courts in the state in which 4thRock LLC is registered for any actions not subject to arbitration.
Class Action Waiver
Force Majeure
4thRock LLC shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to:
- Natural disasters, acts of God, epidemics, or pandemics
- War, terrorism, civil unrest, or government action
- Cyberattacks, DDoS attacks, or security incidents targeting our infrastructure or third-party providers
- Internet outages, DNS failures, ISP disruptions, or datacenter failures
- Third-party platform outages, API deprecations, or policy changes by streaming platforms, payment processors, or cloud providers
- Power failures, hardware failures, or supply chain disruptions
- Changes in applicable law or regulation
During a force majeure event, our obligations under these terms are suspended for the duration of the event. We will make reasonable efforts to notify affected users and resume service as soon as practicable.
Assumption of Risk
By using this service, you acknowledge and accept the following risks:
- The service depends on third-party platforms (streaming services, payment processors, AI providers, voice synthesis providers) that may change, fail, or discontinue at any time beyond our control.
- Live broadcasting tools involve inherent risks including potential stream interruptions, data loss, or display errors during live content.
- AI-generated content, voice-cloned audio, and automated bot responses may produce unexpected, inappropriate, or inaccurate output.
- You are solely responsible for maintaining backups of your configuration data. While we take reasonable steps to protect your data, we do not guarantee against data loss.
- Integration with external APIs and services is subject to rate limits, outages, and changes imposed by those third parties.
Time Limitation on Claims
Any claim or cause of action arising out of or related to your use of this service or these terms must be filed within twelve (12) months after the cause of action accrues. Claims filed after this period are permanently barred. This limitation applies to all claims, whether based in contract, tort, statute, or any other legal theory.
Entire Agreement
This document constitutes the entire agreement between you and 4thRock LLC regarding the service and supersedes all prior agreements, representations, or understandings.
Your Data Rights — Request Form
Under GDPR and similar data protection regulations, you have the right to request a copy of your personal data or request its deletion. Use the form below to submit a request.